đź”’Privacy Policy

This Privacy Policy describes how Tradersdex and its affiliates collect, use, disclose, and protect your Personal Data when you visit www.Tradersdex.com.

Your use of the Services constitutes acceptance of this Policy. If you do not agree, please do not access or use the Services. 1. Information We Collect

1.1 Information You Provide Directly

  • Account Registration & Verification: Name, email address, phone number, postal address, username and password, KYC/AML documents (e.g., government-issued ID, proof of residence).

  • Wallet & Transaction Data: Cryptocurrency wallet addresses you connect to the Platform; on-chain transaction history (senders’ and recipients’ addresses, amounts, timestamps); support inquiries and responses.

  • Profile & Preferences: Currency or fiat preferences; communication and marketing preferences.

All fields are mandatory unless explicitly noted at the point of collection. Failing to provide required Personal Data may prevent you from using certain features of the Platform.

1.2 Information Collected Automatically

  • Device & Usage Data: IP address; browser type and version; operating system; device identifiers (e.g., IMEI); browser plug-ins; time zone; language settings; pages/features viewed; referring URLs; interaction timestamps; approximate geolocation based on IP.

  • Cookies & Similar Technologies: Cookies, pixels, local storage, and similar technologies to gather usage statistics, authenticate sessions, and personalize your experience. (See Section 5 below.)

1.3 Information from Third Parties

  • Public Sources: On-chain transaction details visible on public blockchains; blockchain analytics providers (where permitted).

  • Affiliates & Service Providers: KYC/AML vendors, analytics tools (e.g., Google Analytics), hosting providers, and security monitoring services.

We do not combine or link data from Cookies with third-party data for targeted advertising or share data with data brokers.

2. How We Use Your Information

We use Personal Data to:

  1. Operate & Improve the Services

    • Process registration, authenticate credentials, and maintain your account.

    • Execute and record on-chain transactions (swaps, staking, liquidity provision).

    • Provide customer support and respond to inquiries.

    • Monitor, detect, and prevent fraud; perform platform maintenance.

  2. Fulfill Legal & Regulatory Obligations

    • Conduct KYC/AML checks, sanctions screening, and identity verification.

    • Preserve transaction records for tax reporting or legal compliance.

    • Respond to lawful requests (e.g., subpoenas, court orders).

  3. Analytics & Performance

    • Analyze usage patterns to enhance platform functionality and performance.

    • Generate anonymized, aggregated statistics about overall Platform usage.

  4. Marketing & Communications

    • Send administrative messages, transaction confirmations, and security alerts.

    • With your consent (where required), send newsletters, promotional offers, and other marketing content.

    • You may opt out of marketing emails at any time (follow unsubscribe links or contact business@tradersdex.com).

  5. Protect Our Rights & Enforce Terms

    • Enforce our Terms & Conditions and safeguard the rights, property, or safety of Tradersdex, our users, or third parties.

3. Cookies & Similar Technologies

3.1 Categories of Cookies

  • Strictly Necessary: Essential for core site functionality (e.g., authentication tokens, session IDs).

  • Functionality: Remember your preferences (language, display settings) and keep you signed in between visits.

  • Performance/Analytical: Collect aggregated usage data (pages visited, time on site) to help us improve the Platform.

  • Targeting: Deliver content or advertisements tailored to your interests (some set by approved third-party partners for referral tracking).

3.2 Managing Cookies

You can control, block, or delete Cookies via your browser’s settings (consult your browser’s Help menu). Cookies are browser-specific; if you use multiple browsers or devices, you must adjust preferences on each. Disabling Cookies may result in reduced functionality of the Services.

3.3 Google Analytics

We use Google Analytics to generate anonymized, aggregated reports about how visitors use the Site. To opt out of Google Analytics tracking, please install the Google Analytics Opt-out Browser Add-on.

4. How We Share Your Information

We do not sell, trade, or lease Personal Data. We may share your information in the following situations:

  1. Service Providers & Vendors

    • Third parties who perform services on our behalf (e.g., KYC/AML screening, payment processors, hosting providers, analytics). They may use your data only as directed by Tradersdex and in compliance with this Policy.

  2. Affiliates & Subsidiaries

    • Internal sharing within the Tradersdex corporate group for operational, marketing, or compliance purposes under the same privacy protections.

  3. Legal Compliance & Rights Protection

    • In response to valid legal requests (subpoenas, court orders) or to comply with applicable law.

    • To protect our rights, users, or third parties (e.g., fraud investigations, security incidents).

  4. Business Transfers

    • In connection with a merger, acquisition, sale of assets, or during insolvency proceedings, provided any successor continues to honor this Policy.

  5. With Your Consent

    • If you expressly authorize us to share your data (e.g., integration with a third-party dApp or wallet).

5. Data Retention

We retain Personal Data only as long as necessary to:

  • Fulfill the purposes described in Section 3.

  • Comply with legal, regulatory, and accounting requirements.

  • Resolve disputes and enforce our agreements.

Typical Retention Periods

  • Account & Transaction Data: Minimum five (5) years from last activity (or longer if required by law).

  • KYC/AML Records: Minimum five (5) years after account closure (or as required by regulation).

  • Cookies & Analytics Data: Up to twenty-four (24) months unless longer retention is required by law.

Once the retention period expires, we either delete your Personal Data or anonymize it so it can no longer be associated with you.

6. Blockchain Transactions & Public Ledgers

Transactions performed on the Platform are recorded on public blockchains (e.g., Ethereum, Solana). Public blockchains cannot be altered. Therefore:

  • Any wallet address you connect—and the associated transaction history—may be publicly visible.

  • Although Tradersdex does not control or modify blockchain data, your on-chain activity could be linked to you if combined with other Personal Data.

7. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your Personal Data, including:

  • Encryption: TLS/SSL for data in transit; encrypted databases.

  • Access Controls: Role-based access, multi-factor authentication for internal systems.

  • Regular Audits: Security reviews, penetration testing, and vulnerability assessments.

However, no system is fully secure. We cannot guarantee absolute protection of your data. Transmission of data over the Internet is at your own risk.

8. International Data Transfers

Tradersdex operates globally and may transfer your Personal Data to countries with different data protection laws. We rely on lawful transfer mechanisms, including:

  • Standard Contractual Clauses (SCCs) for transfers from the EEA/UK to third countries.

  • Binding Corporate Rules (BCRs) for intra-group transfers.

  • Adequacy Decisions when the destination country is recognized as providing adequate protection.

If you are located in the EEA or UK and want details on our transfer mechanisms, please contact business@tradersdex.com.

9. Your Rights & Choices

9.1 European Data Protection (GDPR)

If you reside in the EEA or UK, you may have these rights (subject to exceptions):

  1. Access & Portability: Confirm whether we process your data; obtain a copy in a machine-readable format.

  2. Rectification: Correct inaccurate or incomplete Personal Data.

  3. Erasure (“Right to Be Forgotten”): Request deletion, subject to legal retention obligations.

  4. Restriction of Processing: Suspend processing under certain circumstances.

  5. Object: Object to processing based on legitimate interests or for direct marketing.

  6. Withdraw Consent: Where processing is consent-based, withdraw consent at any time.

  7. Lodge a Complaint: Submit a complaint to your local data protection authority.

To exercise these rights, contact business@tradersdex.com. We will verify your identity before taking action.

9.2 California Privacy (CCPA/CPRA)

If you are a California resident, you may have these rights (subject to exceptions):

  1. Right to Know & Access: Request categories and specific pieces of Personal Data collected in the last 12 months.

  2. Right to Delete: Request deletion of your Personal Data, subject to exceptions (e.g., completing a transaction).

  3. Right to Opt-Out of Sale/Sharing: Although we do not sell/share data for targeted advertising, you have the right to opt-out if such practices arise.

  4. Right to Non-Discrimination: You will not be retaliated against for exercising your California privacy rights.

To exercise CCPA/CPRA rights, contact business@tradersdex.com or call 1-800-TRADERS. We may require identity verification.

10.3 Other Jurisdictions

You may have additional rights under local laws. Please contact business@tradersdex.com for details.

10. Minors

Our Services are not directed to—or intended for—anyone under 18. We do not knowingly collect Personal Data from minors. If we learn we have inadvertently collected data from a minor, we will delete it promptly. If you believe we have collected a minor’s data, please contact business@tradersdex.com.

11. Changes to This Policy

We may update this Policy as our services evolve, laws change, or for other operational reasons. When we make material changes, we will notify you by posting the new Policy on the Site and updating the “Last Updated” date. Your continued use of the Services after any changes indicates your acceptance of the revised Policy. If you disagree with any updates, please discontinue using the Services.

12. Links to Third-Party Sites

The Services may contain links to third-party websites, applications, or smart contracts that we do not operate or control. This Policy applies only to data collected by Tradersdex. Any Personal Data you provide to a third party is governed by that party’s privacy policy. We encourage you to review the privacy policies of any third parties you interact with.

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